Telesales Performance
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Reachability Performance
First contact vs. answered
First contact vs. total attempts
No answer yet vs. total attempts
Follow-ups vs. answered
Approval conversion
Approval conversion (answered)
Agent performance
|
Overall |
First touch |
Not answered yet |
Follow up |
| Agent |
Called |
Trials |
Answered |
First touched |
Answered |
Trials |
Not answered |
Trials |
Follow ups |
Answered |
Approved applications vs. called
Approved applications vs. answered
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